SIMPLE. POWERFUL. PROVEN.

 

FULL SERVICE TICKETING

SmartTix offers so much more than online ticketing. Tickets for your event can be purchased through our friendly phone center, through our website and at your venue. SmartTix has been a leader and innovator in mid-sized event ticketing since our inception well over ten years ago.

Event ticking is a service business and we understand that in everything we do. The advantage of our full service solution is that your patrons will receive consistent centralized information and courteous treatment, and you will have a consolidated mission-control for your event ticketing.

Whether the order was placed with one of our call center staff, through the website or at your own ticket window, the information is entered into our system centralized and available to you 24/7 through the web-based account manager. It's a simple way to view patrons, sales and all other information about your Event.

 

WEB-BASED ACCOUNT MANAGEMENT

SmartTix has an intuitive set of web-based account management tools to ensure the business side of your event runs flawlessly. From setting up a new event, to tweaking discount codes, to entering house holds, comps & VIPs, it’s all here and all easy to use.

 

REPORTS

Clients love our reporting tools. View sales by date, by range, by performance, by discount code; compare sales across weeks to find trends; print out copies of your settlement; view who’s coming tonight or who came last week. If we don’t already have a report you need, we’ll customize one for you. Be careful, our reports can be addictive.

 

CALL CENTER

Even in today’s Internet age, many customers prefer to purchase over the phone, which is why we have invested in a professional, courteous phone staff who take pride in representing your event and treating your attendees with as much care as you would.

 

POINT-OF-SALE SOLUTIONS

For venues who need even more control, who sell multiple events, we offer a dedicated application designed to be used at your Box Office. The console allows your Box Office Manager a powerful real-time tool for entering orders, printing tickets, processing walk-up transactions with multiple payment methods.

 

MARKETING

We offer a variety of marketing services to help increase your sales. Our clients' favorites include, eBlasts, homepage advertising, confirmation email advertising, and more. And our ticketing clients save even more, as we can offer discounted rates on eBlast and third party ads. Our marketing tools are available at a discounted rate to our ticketing clients. Not only are our eBlasts a proven cost effective method to boost sales, our media partnerships save you money on mass market advertising. We currently offer substantial discounts on print and radio ads.

 

HOW MUCH DOES IT COST?

Cost is determined based on the price of the ticket.
Ticket Price $49.99 or less $50 or more
Service Charge* $1.50 or 10% $5
Credit Card Fee** none or 3% 3%
Per-Order Fee none none
Setup Fee (1) none none
FREE Tickets/Reservations have no service fee. If your ticket price is zero, there is no service fee to you or your patrons when your patrons order on line. We charge them a $1.50 fee if they order via the phone center.

*LOW SERVICE CHARGE

There is a 10% service charge per ticket with a maximum of $5.00 and a $1.50 minimum. You decide how much of this cost to charge the patron or how much to pay yourself. Whether your patrons order over the phone or over the Internet, we use the same low rate.

 

**LOW or NO CREDIT CARD FEE

Our credit card/transaction processing fee is only 3% for any ticket over $10.00. If your ticket is under $10.00 we pay the fee for you! If you do have a fee you can pass that fee on to the patrons.

 

NO SETUP FEE

Our system is so user friendly we don't need to charge you a set up fee.
(1) If your event is assigned seating you may be assessed a programming fee based on the size of your house. Please contact us for a quote.

 

HOW DO I GET PAID

We pay you fast at the beginning of each performance week for the prior performance week's sales.

 

BOTTOM LINE

SmartTix has been a leader and innovator in event ticketing for well over 10 years. We know what we are doing, do it well, and at reasonable prices. Our solutions are Simple, Powerful, and Proven. Get started now and start selling tickets today.

 

or call (866) 527-5376

Write us for more information.

 

 

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